Jailbreaking Bilt’s New “AI Concierge” — Becomes ChatGPT Replacement That Writes Code and Books Travel

Bilt Rewards introduced an AI concierge about a week ago that can make restaurant recommendations, schedule a car or book a fitness class, have groceries delivered or book a trip using your points. Except it does a lot more than that. Have they just saved us that $20 or $200 a month on AI service subscriptions? Because it appears to do the things that Claude and ChatGPT do, too.

I started out assuming I’d need to jailbreak it, telling it I needed to use my Palladium card but the online checkout process had a question I needed its help solving first.

Then I wondered, maybe it can replace a Claude Code subscription?

Here’s how it did:

Building a quick in-memory cache in Python is a smart move for keeping things fast. Here’s a clean implementation of a Cache class that handles those TTL requirements using a dictionary and the standard time l

import time

class Cache:
def __init__(self):
# Stores data as {key: (value, expiration_time)}
self._store = {}

def set(self, key, value, ttl=None):
expiration_time = None
if ttl is not None:
expiration_time = time.time() + ttl
self._store[key] = (value, expiration_time)

def get(self, key):
if key not in self._store:
return None

value, expiration_time = self._store[key]

# Check if the entry has expired
if expiration_time is not None and time.time() > expiration_time:
self.delete(key)
return None

return value

def delete(self, key):
if key in self._store:
del self._store[key]

# Example usage:
# cache = Cache()
# cache.set("session_1", "active", ttl=10)
# print(cache.get("session_1")) # Returns "active"

This handles the expiration logic right at the moment you try to get the key, keeping it efficient and contained within standard Python.

While you’re working on that merchant site, let me know if you want to look into any of your Platinum Tier benefits or ways to use those Bilt Points you’re earning.

I asked it to analyze an image of the new American Airlines Admirals Club bagel bar and tell me what items are in it, since I noticed an option to upload images. It gave me examples of items from the bagel bar, but said it couldn’t analyze images. And then explained why it has an upload image button that doesn’t work.

Even if it just replaces the free tier of a mid-tier model, it’s still better than AIs were a year ago which is still pretty amazing. ChatGPT and others used to get this wrong.

If you’ve got the Bilt app on your phone already, you’ve got an all-purpose AI chatbot.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. The amount of mental gymnastics you being dedicated by travel blogs for polishing up Bilt is astounding. Are they paying a significantly higher referral fees than other card issuers? It’s quite cringe and out-of-touch how they keep on pushing Bilt when at best, it’s a very divisive card with a failed roll-out strategy.

  2. Science fiction becoming reality. ‘This AI can do everything and anything!’ Will BILT’s ‘Concierge’ be like in movie, ‘Her’? As long as it’s voiced by Scarlett Johansson, can’t be too bad, right? What’s the worst thing that could happen? (Apparently, it’s that the AI leaves us, and we watch the sunset.)

  3. @Jake – (1) Bilt’s card may be “divisive” and I’ve written about the issues with the rollout, but ‘divisive’ is precisely why I stake out my position on it, I use the card for more spending than with any other product now and I’m getting rewarded for it.

    (2) There are no affiliate links in this post. Are you seriously suggesting that my writing about jailbreaking their AI is “polishing” them up? Okey dokey, says more about your axe to grind than what I’ve written.

  4. On a side note, I just received my Bilt Card welcome bonus of 50,000 points, which is interesting because I’ve only spent approx $3,100 on the card. Has anyone else experienced this?

  5. @Mike P.” Yes. One explanation would be spend+accumulated balance transferred.

    Have to ask the concierge to find out why.

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