A New York City private school though hasn’t been so lucky and is now locked in a battle with Miami Beach’s Eden Roc hotel over a $2.3 million deposit for an April trip. Even though the hotel is closed, they won’t refund the deposit and are demanding an additional $1.2 million.
In my experience so far with group bookings hotels are being much more hard-nosed than with individual reservations. They have money and they do not want to give any back.