About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Delta Sees the End of First Class Upgrades in 2018

Dec 17 2015

Delta made a number of very revealing comments at today’s Investor Day. Their upsell plans, and vision for the future, paint very clearly the end of elite upgrades. And they’ll say as much — 80% of first class seats will be paid for in some way (upsells) and customers will have to buy exactly the product they want.

A financial analyst even asked the logical question of whether upgrades will be at best to extra legroom seating. And Delta didn’t deny it.

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