Category Archives for Airlines.
A United 737 MAX ran off the runway after landing in Houston, and the newly released incident report includes cockpit voice recorder audio from the aftermath. In the recording, the captain calls ALPA while passengers are still evacuating and is told not to “say another word,” then coached on what to do next—raising uncomfortable questions about how quickly self-protection can take priority even while the situation is still unfolding.
A Taiwanese captain allegedly punched his Malaysian first officer multiple times during taxi out of LAX on an EVA Air flight to Taipei after a dispute over taxi speed. The first officer reportedly issued repeated “Speed” callouts and applied the brakes when the captain didn’t slow, after which the altercation turned physical—prompting an internal investigation and scrutiny from Taiwan’s aviation regulator.
Delta’s domestic “First Class” is supposed to buy you breathing room — until it doesn’t. On a Delta flight from San Antonio to Los Angeles, a tall passenger’s knees made it physically impossible for the seat in front to recline, sparking a mid-cabin standoff over a feature the airline sells as part of the upgrade. A flight attendant ended the debate with an honest apology, “I can’t make his legs smaller.”
An Air Canada flight out of Toronto started taxiing when passengers say they heard someone yelling from the cargo hold. The aircraft returned to the gate, the worker was freed, and the airline says no one was hurt. Now Air Canada is investigating how the doors were closed with a crew member still inside.
Vasu Raja is headed to United to work on monetizing passengers through inflight advertising, but that’s not the part of this story most people are getting wrong. The real mistake is the narrative about his tenure at American: he became the face of a broader strategy signed off at the top, and American’s ongoing struggles long outlasted— and outgrew —the distribution fight he was blamed for.
Ryanair’s CEO says Starlink inflight WiFi would add a 2% fuel penalty from added weight and drag, making it too costly for the airline’s short flights. Elon Musk jumped in to say the CEO is “being misinformed,” arguing the incremental drag is effectively negligible—setting up a public spat over what Starlink connectivity really costs airlines to install and operate.
American and Southwest made inflight Wi-Fi free—then Intellectual Ventures sued, claiming the airlines owe royalties on the technology behind onboard internet. A judge has now ordered American to produce technical records and source code as the case accelerates.
United is storing Pratt-powered Boeing 777s because engines and parts are scarce. More incidents could cause certification issues, with significant affects on United’s ability to fly long haul.
A Delta passenger brought a “skunk” through TSA in Los Angeles, where officers reportedly laughed at the sight. Hours later it showed up in a first class seat on the flight to Minneapolis—and then the owner explained what it really was.
An email says Turkish Airlines has placed an aviation journalist on its internal no-fly list for six months, citing his articles and social media posts as the reason. The move has sparked a backlash over whether airlines should be able to bar critics from flying based on what they publish.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
