Category Archives for Airlines.
Air Canada says Seats.aero’s automated award-search scraping is computer fraud. Seats.aero says Air Canada is trying to block a useful award tool and shut down competition — and now the fight is expanding from website terms and trademarks into antitrust, tortious interference, and unfair competition claims.
American Airlines is joining the Starlink Wi-Fi race, but not across the whole airline. The carrier will begin installing Starlink on more than 500 narrowbody jets in 2027, making Airbus aircraft far more attractive while leaving much of the fleet — including widebodies with some of the worst Wi-Fi — behind.
A United Airlines captain reportedly gave one passenger 30 seconds to disable an antisemitic Wi-Fi hotspot name or face law enforcement when the Newark–Miami flight landed. The hotspot was not a bomb threat, but just an offensive slogan. However it could provoke confrontations with passengers which make it a security issue for the flight.
I spent three hours in an American Airlines coach middle seat from Washington National to Dallas — and got two and a half hours of real work done. That should not feel revelatory, but after years of chasing upgrades and paying more for domestic first, it made me rethink when the extra space is actually worth the money.
Travel strips away the version of someone they perform on dates. Delays, bad hotel rooms, money decisions, tired mornings, service workers, bathroom habits, and long stretches of conversation show you how they actually move through the world — and whether they make life easier or harder.
JetBlue’s CEO was spotted onboard a Boston–Fort Lauderdale flight playing “Seat Bingo” with passengers and giving away free tickets — with two of the winners sitting in middle seats. The video is making the rounds again, and while it appears to be recycled, it’s still good to see JetBlue’s top executive making the flight feel a little more human.
Forty-three years ago, a brand new Boeing 767 cruising at 41,000 feet over Canada went quiet as both engines failed — not because of sabotage or mechanical collapse, but because a metric conversion mistake had sent it into the sky with only half the fuel it needed. What happened next became one of aviation’s most famous survival stories: a powerless widebody gliding toward an old air base that was no longer really an air base at all.
American Airlines is trying to look more premium, but one passenger reports the pretzels they were served expired in 2020. Packaged pretzels that old probably are not dangerous if the bag is intact, but six year old snacks are still a ridiculous look for an airline trying to convince passengers its product is improving.
A viral video appears to show United raising a fare by $400 after a passenger enters a senior-citizen date of birth, with the website saying the price changed “based on traveler information.” But this looks like a recurring website glitch where United pulls a senior fare that is not actually the lowest eligible fare.
British Airways already charged some of the highest cash surcharges in the award world. Now it is raising the cash element on Avios redemptions by as much as 33%, while giving members almost no detail beyond a few London-origin examples — because apparently paying hundreds of dollars on top of your points still was not enough.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
