Category Archives for Airlines.
LifeMiles has largely taken over the old US Airways role as the ‘official consolidator of Star Alliance premium class seats’. If there are excess seats on a Star Alliance airline, those airlines are — in effect — selling distressed inventory to LifeMiles members at a discount.
Here are (4) great ways to generate LifeMiles quickly that are available right now. Two are limited-time offers, and one is brand new.
A JetBlue gate agent had people book the cheapest flight available — usually Long Beach to Las Vegas — and then rebooked those passengers for more expensive international travel.
She did this 505 times for more than 100 people between July 1, 2016 and Sept. 27, 2017, treating the customers as though they had missed flights “or experienced a death in the family.” The agent was arrested on Thursday and charged with wire fraud in federal court.
Patrisha Organo is a flight attendant for Philippine Airlines. On Tuesday she was scheduled for her check flight in order to qualify as a Cabin Crew Evaluator. On board a baby was crying. She approached the mother. The baby was hungry, but she didn’t have any formula.
She never once claimed to only be there for the flight’s safety.
American Airlines has shared with employees that there are two key drivers of premium customer satisfaction: serving a predeparture beverage and addressing a passenger by name.
American’s Executive Vice President of People, Communications, and Public Affairs flew United in first class. And she wrote a trip report on twitter…
A 31-year-old man became violent on a Korean Air flight from Los Angeles to Seoul on Wednesday.
After “using abusive language,” making threats and becoming violent he he threw his tablet device at the window by his seat.
A week after the tragic crash of Lion Air flight JT610 on October 29 another Lion Air Boeing 737 has had an incident this time crashing into a pole while taxiing out to the runway for takeoff from Bengkulu to Jakarta.
I first wrote about Tom Stuker in 2009, and then again in 2011 when he crossed 10 million miles flown on United.
In 2009 he was flying 700,000 miles per year. By 2016 he had doubled that pace. And he’s only sped up.
American AAdvantage has launched a promotion through end of year with the opportunity to earn 50,000 AAdvantage miles. And frankly it’s complicated.
I’ll probably earn 2000 miles but anyone buying miles with the current offer at under 2 cents a mile can earn a lot more.
I’ve created a table with the current active American Airlines mainline fleet, which consists of 945 aircraft. You can see how many seats are in each aircraft type, and how many of each type they have in service. The table is accurate as of today.
American’s mainline fleet currently consists of 330 first class seats; 16,562 business class or domestic first seats; 2283 premium economy seats; and 146,063 coach seats.
SkyTeam member airline KLM, based in Amsterdam and acquired by Air France in 2004, sees Germany as its most important market but discovered that 46% of Germans don’t know what a KLM is.
The airline created a German ad campaign: We are an airline. But since their research showed that people assumed KLM was either a bank, radio station or restaurant, they opened those things.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
