Category Archives for Airports.
Rude passengers pile bags onto seats while others sit on the floor — but the real reason airport gates are so miserable goes far beyond bad manners.
A police report says Rep. Nancy Mace unleashed a profanity-laced tirade at Charleston International Airport after officers failed to meet her curbside for an escort. She later claimed all elected officials use the crewmember access point—which is not accurate.
Southwest Airlines refused San Antonio Airport’s new lease agreement, kept sending rent checks at old rates, and lost in court. Now, the airport won’t cash their checks, stripped Southwest’s branding from gates and counters, and is demanding $20 million. Could this battle risk the city’s air service?
The government shutdown is now hitting premium travelers. TSA has suspended Delta Air Lines’ private business-class security lanes at JFK and LAX as unpaid screeners thin out, limiting access even for Delta One flyers.
Britain’s economy has flatlined — now lawmakers want to ground airport expansion, pretending it’s about saving the planet. Heathrow’s “illegal” runway won’t change global emissions, but it might keep the U.K. stuck on the tarmac.
A new government watchdog report out of the Trump administration lays out why air traffic control modernization has failed, but casts down on their own ability to fix it simply through force of spending an additional $30 billion.
A 24-year-old TSA screener who worked without pay through the government shutdown was fired after a traffic-stop video of her arrest went viral — even though she didn’t post it. The agency said it could “undermine public trust” in the agency.
We’ve built gleaming terminals with art installations, waterfalls, and luxury shopping. But the core function of air travel—getting people where they need to go quickly—has collapsed. Security lines, early arrivals, and sprawling concourses now waste roughly $100 billion a year of travelers’ time. The beauty just makes the waiting prettier. Airports have mistaken comfort for purpose.
A 14-minute race from family tip-off to arrest saved dozens of lives at Atlanta Airport, where police intercepted an AR-15 gunman before he could strike.
Singapore’s Changi Airport—consistently named “World’s Best”—faces an embarrassing reality check as dozens of travelers, priced out of hotels during F1 weekend, turned its terminals into a viral “sleeper village.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
