Category Archives for General.
Chicago O’Hare now has its own rap for taxiing aircraft, plus a monkey taking over a hotel room in Mexico, Marriott promising China members notice before Bonvoy gets worse, a coolAeroplan redemption for Epcot fireworks, and more.
An Abraham Lincoln documentary somehow broadcast on Houston air traffic control frequency, plus an Air India pilot denied entry to the U.S. for carrying marijuana, SFO’s easier new Waymo pickup, Southwest priority boarding changes, British Airways inflight voice calls, and more.
American Airlines IT keeps finding new ways to fail in public, plus a useful inKind referral boost, the bizarre question of whether anyone has their spouse unpack them after a trip, Siete cookies coming to Southwest, and more.
Room service used to be one of the clearest signs you were staying somewhere better than an Airbnb or a limited-service chain: hot coffee in a pot, breakfast on a cart, and food delivered with some sense of occasion. Now even premium hotels too often send up plastic containers in a paper bag, stripping away one of the last touches that made paying more actually feel worth it.
News and notes from around the interweb: D.C. Circuit upholds TSA No Fly List the fundamental right to travel does not mean the travel to fly on an airplane. That’s such a strange argument, because forbidding the use of a plane fundamentally burdens the right to travel to the point it is almost meaningful for many journeys. They also ruled that DHS’s redress process is sufficient due process (even though there’s no opportunity to confront the evidence against you!). Is it weird that I did not know that “gloving” was a thing? Everyone on Frontier Airlines 3803 from Fort Myers to Denver found out, on or about March 22, 2026. I hope you enjoy the show We’re about to start service View this post on Instagram A post shared by Gloving With Doldo (@doldo_gloving) The…
Questions are being raised over whether LaGuardia runway collision alerts were tuned down before the Air Canada crash, plus Cancun airport drivers pushing for $20 tips, Hyatt Regency Kyoto set for demolition, Chase’s new La Colombe offer, and more.
Airbus is showing off a new A350-1000 first class concept with a two-passenger master suite, virtual windows, and elevated ceilings. Also Alaska quietly drops its price guarantee, Bilt gets a useful Home Away From Home hotel map, Southwest talks about hiring “low-ego” people, and coat hooks manage to confuse passengers.
A flight attendant turns tea service into a one-pour show at 35,000 feet, with a long, steady stream that somehow lands perfectly cup after cup. Also: an Icelandair pilot gets reported to police over a retirement low flyover, Lufthansa starts charging refund fees on flexible tickets, American serves another grim-looking meal, and Delta’s premium image takes another hit.
Ralph Nader says TSA confiscated a container of hummus, turning airport security into yet another absurd fight over what counts as a dangerous liquid. Also McDonald’s devalues rewards, Kamala Harris picks the wrong premium cabin, Pand American’s domestic first class caviar gets put to the test.
Beware a taxi-app scam where the Curb payment supposedly “fails,” only for the rider to get charged twice. Also American’s beef wellington gets a rave review, Amex loses Lufthansa lounge access, Air Canada opens new Cafés, and JetBlue starts adding surcharges to United Airlines international redemptions.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
