Feb
20
2025
New American Airlines lifetime elite status levels are now live, ahead of schedule.
New American Airlines Lifetime Elite Status Is Now Live – Unlock Top-Tier Executive Platinum
‘Will We Sell More Tickets If I Improve The Quality Of The Chicken?’ United’s CFO Wants Product Investment To Drives Loyalty—And Credit Card Revenue
Feb
20
2025
The message of the CFO at United is that you can’t reduce everything to a variable in a spread. You have to make investments that seem to make sense in order to differentiate the product and drive consumer loyalty in order to attract a revenue premium as well as co-brand credit card spending.
Flipped Plane, Failed Training, Fatigue: What Went Wrong With Delta’s Toronto Landing?
Feb
20
2025
Delta CEO Ed Bastian defended the experience of the pilots at their regional carrier and says “there is one level of safety” at Delta. Is that accurate?
Think Plane Crashes Are Rising? January Set A Safety Record—And February’s On Track For Another [Roundup]
Feb
20
2025
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Lost Bags Cost U.S. Airlines $150 Million—American Airlines Joins 18 Carriers Using Apple AirTags To Find Them Faster
Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.
Step Inside Capital One’s New Las Vegas Airport Lounge: Caviar, Craft Cocktails, And Relaxing Views Worth Arriving Early For
Feb
20
2025
The Capital One Lounge Las Vegas opens tomorrow. It’s well-located for passengers on the biggest airlines. It feels spacious with floor-to-ceiling windows and high ceilings that offer views both into the terminal and out over airport operations and the mountains behind. And it offers excellent food and beverage.
‘I’m More Comfortable Here,’ She Said—But Her Self-Upgrade To United Airlines First Class Blew Up In Her Face
Feb
19
2025
A United Airlines passenger flying from Houston to Austin on Monday found a self-upgrader in their seat when they boarded. They were supposed to be in a first class window seat, but a woman was already there. The first class passenger offered, “I’m seat F,” but the woman declared “I’m more comfortable here.”
Want An Airport Pickup That Turns Heads? This New App Sends Bodyguards And A Motorcade—You Pick The Convoy Size
Feb
19
2025
There’s now ‘Uber for a security detail with motorcade’ that appears to have launched in New York and Los Angeles. You pick the number of vehicles and the uniform your mercenaries will wear.
Retro Arcade, Beer Garden, And Facials: Step Inside Philadelphia’s Massive New 20,000-Square-Foot Chase Sapphire Lounge Opening Tomorrow
Feb
19
2025
The Chase Sapphire Lounge by The Club at the Philadelphia airport opens on Thursday, February 20. The 20,000 square foot lounge in the Terminal D-E connector features a beer garden and game room with retro arcade machines and multi-screen wall with seating, as well as a la carte menu from Chef Matt Cahn of Middle Child Clubhouse including cheesesteak sliders and potato pancakes.
She Returned Her Rental Car—Then Hertz Tried To Ruin Her Credit [Roundup]
Feb
19
2025
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
