When my family’s flight was delayed, the airline sent meal vouchers — which most travelers would let expire by the next day. Instead, I found a two-minute way to turn that throwaway credit into reusable Starbucks balance. It’s simple, works with most airlines, and means every delay now funds my caffeine habit long after takeoff.
She shouted at Houston’s superintendent inside a United airport lounge, blaming him for “ruining our schools.” The viral confrontation soon cost her job at the airline.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta calls it fraud protection. Regulators might call it illegal. In 2025 the airline is still refusing check-in to passengers who can’t produce their original payment card, stranding travelers overseas and exposing Delta to compensation claims under U.K. and E.U. law.
Starting Sunday, airline agents will have to choose “M” or “F” for every passenger entering the U.S. — even when the traveler’s passport lists “X.” The government is rejecting the very gender markers it issued, leaving airlines to guess who passengers are in order to satisfy new federal rules.
Frontier removed two sisters in Orlando for intoxication. They shoved a gate agent, claimed anxiety, dropped police family ties—then bodycam footage shows how resisting arrest went.
A new Southwest Airlines says the airline “will open several airport lounges” and tests $500-plus premium credit card products offering access.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Flight delays are spreading across the country as the government shutdown drags on — and Transportation Secretary Sean Duffy is issuing a warning that echoes 1981: air traffic controllers who don’t show up for work could lose their jobs.
Ex-Delta CEO Richard Anderson says the airline’s edge wasn’t new planes or perks — it was reliability. Delta mastered old jets, invested in line maintenance, and made every seat-back screen work. That discipline built a 15-year lead rivals still can’t match. Competitors have copied the wrong lessons trying to catch up.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
