DOT To Rule On American Airlines Deceptive Time Zone Deadline: Upgrades Expire Two Hours Early—Passenger Stranded In Coach

May 06 2025

A customer tried to use their American Airlines systemwide upgrades 40 minutes to midnight on the day they expired – except the airline doesn’t specify in their terms and conditions what time zone midnight is. The upgrades, which were available for the customer to confirm, could not be used – because they’d already expired 80 minutes earlier.

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They Said First Class Was Dead—Yet 8,000 Seats Still Offer Caviar, Showers, Or Private Cabins Every Day

May 05 2025

First class cabins are shrinking around the world, even as airlines add more premium seats to planes. Business class has gotten better. But the traditional narrative about the end of the first class is wrong, and not just for airlines like Air France that remain committed to the product. In fact, Air France is among the smaller players with first class, dwarfed not just by Emirates but even by Lufthansa and BA.

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