Delta Air Lines just committed to a huge expansion in Austin, exclusively revealed here for the first time—planning not one, but two new lounges, including a massive Sky Club and a separate premium Delta One lounge. Here’s what we uncovered about Delta’s ambitious plan at the airport.
Rakuten’s new 100% rebate on Surfshark lets you instantly acquire highly valuable Bilt or Amex points at just 1 cent each—here’s exactly how to take advantage today.
A Delta passenger fakes a heart attack to avoid arrest, Southwest faces backlash for charging extra and delivering dirty seats, and Rio Las Vegas downgrades breakfast for elite guests.
For one day only—March 1—Bilt Rewards is offering up to a 125% bonus when transferring points to Japan Airlines Mileage Bank. Here’s exactly how I’m leveraging this unprecedented deal to turn 285,000 points into four roundtrip business-class tickets to Japan.
A drone strike by Iran hit Kuwait International Airport on Sunday, injuring airport employees, forcing an immediate shutdown of Kuwaiti airspace, and marking a dangerous escalation in Iran’s retaliation for U.S.-Israeli attacks.
An American Airlines passenger—labeled a “Karen”—refused to put her seat upright for takeoff, arguing other passengers weren’t doing it either. After repeatedly defying the crew’s instructions, the captain returned to the gate and had her removed.
An American Airlines baggage handler at Charlotte Airport thought texting a coworker a bomb threat would be a funny prank—but it quickly turned serious when police arrived, arresting him on felony charges.
United Airlines quietly changed its rules to prohibit passengers from buying multiple tickets to lower costs, banned inflight video calls, and explicitly added rules against viewing “offensive” content—changes that affect nearly every traveler but haven’t been publicly announced.
Southwest Airlines has banned its employees from using smart glasses and other wearable devices capable of recording during work hours, citing safety, privacy, and legal responsibilities—though the policy doesn’t apply to passengers.
United and American Airlines have scheduled so many flights into Chicago O’Hare that the FAA is now stepping in, forcing both carriers to slash flights this summer to prevent massive delays and chaos at one of America’s busiest airports.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
