Delta Air Lines will pay $8.1 million to settle charges that it misused Covid-era government subsidies.
Airlines
Category Archives for Airlines.
Airlines Now Quietly Let AI Set Ticket Prices—Surprisingly, That’s Great News For Your Wallet
The goal of any pricing strategy is to grow net revenue. That could mean charging a customer more. But it’s too easy to avoid higher AI fares. The real win is that AI can help airlines offer more low fares to more people without cannibalizing high fare revenue.
‘We’ll Cover Your Hotel’ American Airlines Told Her After Cancelling Her Flight—Now They Refuse To Pay
When Alyssa Gallagher found herself stranded by American Airlines – and the airline blamed weather – she should have been on her own. She could have slept in the terminal, or come out of pocket for a hotel room. However American itself told her she’d be “eligible for hotel accommodations.”
Senator Blumenthal Blasts United-JetBlue Partnership—Conveniently Forgetting He’s Helping Airlines Get Away With High Fees
I don’t love the United-JetBlue deal as a consumer. The American partnership created a third viable competitor to Delta and United in New York. It gave real elite benefits. This does not. However it’s just not an antitrust problem.
Gay Catholic Flight Attendant Fired By United After Questioning Pride Month—Abandoned By His Union—Can Sue, Judge Says
28-year United Airlines flight attendant Ruben Sanchez killed time in the jumpseat on a Los Angeles – Cleveland redeye chatting theology with another Catholic crewmember. Pride Month started the next day, and Sanchez remarks that the Church “will never believe men give birth or bless same‑sex marriage.”
Southwest Flight Attendants Wanted A New Union—Say Leaders Punished Them To Silence Dissent
The flight attendants union – which represents about 20,000 flight attendants and has long embodied the premise that a customer-facing work group could be unionized and still provide exemplary service – appears to be in the midst of an internal scandal.
Delta’s Middle East Plan Leaks: Atlanta Nonstops To Israel And Saudi Arabia Coming In End Of Year Announcement
Delta’s plan to announce new service to both Israel and Saudi Arabia just leaked. The carrier intends to announce both flights from Atlanta.
Leaked: Delta’s Risky Plan For LA–Hong Kong Flights Failed Before—Does This Even Make Sense?
Delta Air Lines is planning to announce Los Angeles – Hong Kong service in the coming weeks. This has been confirmed by aviation watchdog JonNYC.
Where Is American Airlines Secretly Building Miami’s New Business Class Flagship Lounge?
There are several lounge projects on the D and E concourses at the Miami airport. American Airlines just announced plans to (1) take the current business class Flagship lounge and fold it into the gate D30 Admiral’s Club space and (2) build a brand new business class lounge.
Forced Gate Checked Bags Are Down 10% At American Airlines After Boarding Changes—The Airline Isn’t Saying Why
American’s new Chief Customer Officer Heather Garboden offhandedly mentions that “we’ve seen a 10% reduction in gate checked bags just within the first few weeks” of the carrier’s new boarding process.
If they’ve made changes to consciously drive down the number of bags they’re gate checking, that’s actually a huge win for customers and they should be shouting it from the rooftops! I just can’t figure out why they’re seeing this result.