Category Archives for Airlines.
Southwest was once the airline that promised “Bags Fly Free.” Now it’s bag fees, seat fees, even expiring credits. Wall Street says this is the fix. Passengers call it betrayal. Maybe both are right.
A little-known status match is now finally open to U.S. residents, and for just $149 it unlocks a full year of access to American Airlines’ Flagship Lounges—the carrier’s most exclusive business-class spaces—along with Alaska Lounge entry.
American Airlines has quietly improved but lacks the narrative and strategic coherence needed to overtake Delta and United. Here’s the actionable blueprint that could turn hidden strengths into visible dominance—and finally make American the premium airline it aspires to be.
Delta is celebrating a 100th birthday it doesn’t actually have—because when the history is sorted out, United Airlines will officially take that title as America’s oldest carrier next year.
Two regional jets lined up for the same Greensboro runway ended up just 300 feet apart, triggering alarms and a desperate breakout maneuver. The close call raises serious questions about why controllers tried to push the airport like it was LaGuardia.
An American Airlines passenger flying home from Nassau never checked any luggage—but ended up jailed, accused of smuggling over 100 bottles of drugs in luggage. An employee tagged the drug-filled suitcase in her name. She spent nearly a week in a Bahamian jail under horrific conditions before proving her innocence.
There are reports that American Airlines is planning to remove bag sizers from gates. These are the metal frames designed to test whether passenger carry-ons are within allowable size to bring onboard aircraft.
British Airways’ overhaul of its elite program has already backfired. More than 4,000 of its most valuable flyers immediately shifted their loyalty to Air France KLM, booking tens of thousands of flights—many in premium cabins.
Delta Silver becomes American Platinum, United Gold leaps higher too—this rare status match even includes Flagship Lounge access.
Video shows an American Airlines A319 from Austin forced into a go-around at Phoenix after approaching without its landing gear down. The pilot later admitted the jet “wasn’t configured in an appropriate manner.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
