Category Archives for Airlines.
Even by my standards Mexican low cost carrier Volaris has extreme chutzpah. Back in February they entered into a 12-month agreement to receive subsidies and fly twice-weekly between Albuquerque, New Mexico and Chihuahua, Mexico.
They started selling the flight. However last week the airline told the cities that unless they coughed up an additional $32,000 per roundtrip the service was off.
I’ve written about how badly American’s operation is performing this summer so it’s only fair to note that while they’re still suffering, the fifth week of the summer schedule was slightly improved.
American Airlines didn’t meet their (very modest) operational goals, but they hit higher marks than in weeks three or four. In sharing this news with employees American recognized an Airport Customer Service instructor for “going the extra mile for our customers this peak travel season” during irregular operations.
Alaska Airlines offers a 20 minute bag guarantee but you only get miles if your bag is late, not if it’s destroyed.
One enterprising Alaska baggage handler decided to exploit this loophole today — just tossing bags out the side of an aircraft onto the tarmac in San Diego.
Effective August 14 Singapore Airlines is imposing new rules on waitlisting for awards. They want you to be pay attention to now being able to manage wait list requests online and receiving proactive updates on your requests from the airline.
However there’s only one change that matters,
It’s nice to see Delta continuing to invest in their economy product, which after all is where most passengers sit. It may even be that their Boeing 777s, which still feature 9-abreast seating rather than squeezing in 10-across, offers the best international economy among U.S. or European carriers.
American Airlines introduced new domestic dinner entrees in November. What they’ve been doing is swapping out menus roughly every year.
Now they’ve revamped their menus again and are rolling out new meals July 10,
Passengers have suffered from increased delays and cancellations due to maintenance issues as tensions have flared.
Three items stand out from yesterday’s court hearing on the American Airlines lawsuit against the unions representing its mechanics, arguing that the Transportation Workers Union (legacy American) and the International Association of Machinists (legacy US Airways) have been engaged in an illegal job action meant to slow down the airline.
American Airlines is going to fly a Stand Up to Cancer-wrapped plane and anyone who contributes $25 or more can add a name to the wrapping that will go on the aircraft as a way of honoring a survivor of cancer, someone who is battling it now, or someone that has passed.
Make a donation of $25 or more to Stand Up To Cancer in July and add the name of someone you’d like to honor to an American Airlines Airbus A321.
While it doesn’t happen often, lithium ion batteries catch fire. The fire can usually be contained in the passenger cabin. It’s harder to deal with as cargo, which is why airlines don’t allow these sorts of batteries to travel in checked luggage.
As a result of this risk American Airlines now boards fire containment bags and heat resistant gloves on all of their aircraft.
Lower coach award prices are translating into greater redemptions for coach travel. That’s exactly what you’d expect. However it’s the changes in redemption patterns that are happening when prices have not (yet) changed that’s most revealing.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
