Category Archives for General.
American highlights a $3 billion investment in products and services. However poor service from the airline’s front line can undermine all the rest of the investment.
A great example of this comes from June 4th’s American Airlines flight AA192 from Hong Kong to Los Angeles. A business class passenger reportedly voluntarily offloaded himself because his experience with a flight attendant onboard prior to departure was so bad.
There’s a simple solution to browse the web privately, to access internet sites through China’s Great Firewall, and it’s cheaper than using a paid VPN (because it’s free) and faster than using a free VPN.
It’s a web browser that builds in the functionality of a VPN. That way you can privately access content from anywhere in the world. You’re accessing their servers and their servers are calling the sites you want and delivering them to you.
I was asked to participate in a panel for travel PR professionals later this week, along with a traditional newspaper and magazine editor, talking about best practices in pitching stories. How do you get attention and coverage? What do PR professionals do wrong, from our perspective?
And something set me off Monday morning with one pitch, so I thought I’d share it. The worst thing a brand can do is lie. But disingenuous framing can be almost as damaging.
I know all the jokes about Gogo internet (‘NoGo’). But I find it indispensable. It’s internet on an airplane moving at speeds in excess of 500 miles an hour. And the latest technology is much faster than the older installs, though they’ve had their challenges even with new satellite internet to be sure.
I’ve got a unique problem and no one at Gogo has any useful suggestions for me. I’m out of ideas. So I’m hoping you might have some.
The world’s shortest international flight is Anguilla – St. Maarten flight which is only 12 miles. Anguilla is a British overseas territory in the West Indies in the Caribbean. Princess Juliana International Airport is located on the Dutch side of St. Maarten.
A Saudia Boeing 777-200ER that has most often been used for Royal charter flights will be flown to the U.S. and blown up.
A $1,467,500 US Army contract was awarded on Thursday to (acquire and) deliver the plane to the Aberdeen Proving Ground in Maryland in November.
You can fly Chicago to Europe for 11,000 miles each way. That’s coach, but it’s still a great deal since fuel surcharges are modest on economy awards. That really stretches the miles. San Francisco awards are available too.
American Express, Chase, and Citibank points all transfer to Flying Blue.
Over the course of 3 days in Tokyo we had three amazing sushi experiences, each one very different, and planned based on my expectation that each would surpass the previous one.
We started with a good, recommended ‘local’ sushi restaurant for dinner in Ginza. The next two would be lunches: Jiro Roppongi, Jiro’s son’s place, and finally Sushi Masuda.
It’s only been two years since I bought my last laptop. It’s a Lenovo T460s, and I hate it. It has an Intel i7-6600u processor and a 1 terrabyte hard drive. But battery life is awful.
Here’s my criteria in a new machine and I could really use suggestions about what will work best.
China’s ‘social credit system’ monitors citizen behavior and punishes them with travel bans, bans from four and five star hotels, preventing them from sending children to expensive schools, and throttling internet speeds.
New data suggests that China has used this social credit system to block its citizens from taking 11.14 million airline flights and 4.25 million high speed train trips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
