Category Archives for Passengers.
A JetBlue redeye passenger in the Mint cabin was reported for solo sexual conduct, and the crew’s message included one detail that made the whole thing even stranger. Along with the warning and request for police or security on arrival, JetBlue’s internal note made sure to mention that the passenger was Mosaic 4 — the airline’s top published elite status tier.
A Frontier passenger was filmed at the gate wearing a cat on his head like a hat. He walks around the gate area with it and even adjusts it over his headphones.
Senator Bernie Sanders (I-VT) was photographed flying first class on Friday. He’s being criticized for the premium experience of an upgraded class of service while the working classes suffer coach. That take does not makes sense.
A Scottish OnlyFans model says her 30R breasts have forced her to spend more than $50,000 on business class because economy seats do not work for her body. But airlines are not charging for cup size, they are charging for the amount of space a passenger chooses to buy.
A United business class passenger reportedly stayed on speaker phone through taxi and the entire safety video, even after flight attendants asked her multiple times to stop. Too many passengers no longer feel embarrassed about behavior that used to be obviously unacceptable.
A passenger flying SAS from Copenhagen to Los Angeles after recent surgery says she wound up getting a 30-minute foot massage from a stranger in coach after an expected empty seat between them disappeared. It is an oddly kind story — three women who did not share a language improvising help for someone in pain — but it also crosses a line that most travelers would not want crossed on a plane.
A Frontier Airlines passenger being removed from a flight under police escort suddenly turned and attacked another traveler who was filming her from a nearby seat.
Delta Flight 69 from Seattle to Taipei was forced to divert to Anchorage after a passenger allegedly grabbed a flight attendant, used the N-word, and threatened to beat him up after landing. What began as an argument over whether a lavatory was occupied escalated into a level-three onboard disturbance serious enough to lock down the cockpit, divert an Airbus A350 heavy with fuel, and end with the passenger in federal custody.
A blind passenger boarded a Delta flight with a seeing-eye dog, only to face complaints from another couple claiming their own dog was a service animal and could not sit nearby. What followed was a familiar modern airline mess: a real working dog, a likely fake one, and a dispute not just over where the animals should sit, but over who got to use the blind passenger’s underseat space.
Passengers flying Frontier from Orlando say they arrived on time, spent about 90 minutes stuck in a long, understaffed check-in line, and still missed their flight because they did not reach the counter before the airline’s one-hour cutoff. Instead of rebooking them or offering compensation, Frontier reportedly treated them as no-shows, demanded a $99 flight change fee, and then called police when the confrontation escalated.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
