Category Archives for Passengers.
On Thursday, American Airlines flight 950 from São Paulo to New York JFK was delayed 30 minutes by weather. As the Boeing 787-9 began taxiing out to runway 28R, a business class passenger got up from her seat and confronted a flight attendant at the rear galley.
The Iranian biomedical engineering student was flying Frontier Airlines on New Year’s Eve. She was connecting in Boston and barely made it to her gate prior to departure. When she arrived, she was told that it would cost her $100 to bring her carry-on on board. She argued, but the gate agent shut the boarding door.
Police met Southwest Airlines flight 418 from Philadelphia to Chicago Midway when it landed because a woman onboard removed her clothes and defecated on her seat.
A flight attendant stole a passenger’s phone. The airline acknowledged it, fired the crewmember, and covered the replacement cost of the device. But the passenger feels they’re being shortchanged.
A United Airlines business class passenger’ became impatient with the airline for not rolling out a new seat with doors. The passenger created their own makeshift suite, using a blanket clipped to the top of the seat.
About halfway through the trip the mom got up to change her toddler’s diaper. As she stepped into the aisle she felt a hand touch her backside. She glanced toward the man, assumed it was accidental, and continued to the restroom.
On returning she asked her husband to take her seat with the baby so she could use the lavatory herself. When she got back she found her husband pale and shaken. He asked, “How long has he been like that?”
The new Virgin Atlantic Clubhouse at LAX, which opened on March 28, 2025, is now accessible via Priority Pass – for an upcharge.
A young child reportedly stabbed another passenger with a fork on a Qatar Airways flight from Doha to New York JFK, while her mother slept. The girl roamed the aisle. Already disruptive during the flight, her behavior escalated when she approached a passenger holding a metal fork and jabbed her without warning.
An airline passenger is going viral after a flight attendant asked her to stop knitting during a flight. The crewmember suggested that having needles during an emergency could be risky.
The woman shows the moment she had to stow her knitting project after the flight attendant urged her to consider whether she’d really want to grip sharp objects if trouble struck at cruising altitude. She couldn’t finish the sock.
Barrett Evans, who works as the Chief Learning Officer at Ford Motor Company, sparked an online backlash after taking to social media to blast a fellow passenger onboard his flight to San Diego.
Evans saw that passenger watching Fox News on the plane’s seatback entertainment screen. Then, while they deplaned, he saw the elderly man and his wife using airline-provided wheelchair assistance to their connecting gate.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
