Category Archives for Passengers.
A few days ago a passenger and check-in agent at the Southwest Airlines counter in Denver got out of hand. They wound up in a fight – and the customer got tackled by police – after his aggression shifted from the airline to law enforcement.
I’ve covered the man who cooked baby back ribs in a hotel bathroom before. He took his talents to the sky, cooking up a snack of garlic shrimp and mash – in a Delta Air Lines lavatory.
He memorialized the feat with a video in which he opens declaring that he’s got a “terrible idea.” You can see him bringing his supplies through a TSA checkpoint and he is fully aware that it “looks like a bomb.”
United Airlines says their motto is “good leads the way” but does it? At least if the airline promises you they’ll reimburse you for a hotel room after an overnight delay – you shell out for the room, and then they say their fingers were crossed – you probably don’t think so.
On Wednesday I wrote about a group of 50 Jewish kids being kicked off a flight, with their camp directly violently arrested. At the time the reports were the disruptiveness of the group was that some of them were singing in Hebrew, and they were collectively punished for it.
However this story – initially about disruptive singing, and about disrupting safety demonstrations – first in how the story was relayed informally and then in official statements, doesn’t appear to be quite what has been claimed.
An American Airlines passenger shares how her flight crew saved her from a sexually predatory seatmate.
Angelina Jolie and Salma Hayek were spotted flying commercial, traveling together on Aeromexico Connect from Mexico City to Veracruz.
They arrived around noon, and ate together at Johnny Rocket’s prior to baording their flight where they posed for photos with several diners.
The group was singing Hebrew songs onboard the Airbus A320, triggering objections from crew. Vueling staff reportedly called Israel a “terrorist state” and didn’t want Hebrew singing onboard. The camp director, a 21‑year‑old woman, was forcibly removed from the aircraft and “arrested and beaten.”
Brazilian Jiu Jitsu black belt Aaron “Tex” Johnson was kicked off a Southwest Airlines flight after getting into a confrontation with another passenger and with crew.
One simple way to solve conflicts in the sky and get what you want is just to find a Coasian solution: you each have an initial set of rights (like your seat assignment). Those rights can stand in the way of another passenger’s preferences. So find a (cash) bargain that makes everyone whole. It seems like this is catching on and becoming a trend.
An American Airlines passenger found that a chld took the aisle seat he says he paid extra for, and had words with the family over it – but a flight attendant seems to have come down on the family’s side.
He says a flight attendant told him the family was entitled to the seat, “She got on the plane before you” and told him “you are being the bad guy.” He says he was even threatened with ejection from the flight over it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
