Category Archives for Passengers.
A Delta first class passenger says she woke before landing to find vomit in and on her purse, with her AirPods and belongings damaged. Delta offered a $50 voucher.
Bodycam footage was just released from Fort Lauderdale airport where a passenger’s wallet was tolen at TSA. The man had placed his bag, phone, and black Gucci wallet in a binto be screened. By the time he got through, the wallet was gone.
A shared passenger blacklist sounds like a tough answer to bad behavior in the cabin, but it is the wrong tool for a rare and messy problem. Reported incidents are up, but much of the real fix happens before the aircraft door closes: better gate staffing to keep impaired or unstable passengers from boarding, and better crew de-escalation training so ordinary conflicts do not become onboard flashpoints.
Southwest Airlines passenger Carolina Rodriguez says an airline employee came up to her in the bathroom before she boarded her Oakland – San Diego flight and told her to cover herself because children would be on the plane. So she asks the internet, was her attire “too much?” Her sweatpants and low cut top were meant to be “comfy” and besides “where else am I gonna put my big girls?
An American Airlines passenger says the woman seated behind him became erratic during descent, lunged over his seat, and slammed him into the cabin wall hard enough to knock off his glasses and possibly leave him unconscious. He is suing the alleged attacker directly, not American, while a related federal criminal case plays out first.
A passenger took off shoes and socks and began grooming bare feet right at an airline seat, treating the cabin like a private bathroom instead of shared space. The problem is not just that other passengers have to watch — it’s that aircraft seats, carpets and seatbacks are not deep-cleaned between every flight, and someone else is getting that same seat next.
NIH researchers working with high-containment viruses were charged after arriving in Detroit on an Air France flight with 113 undeclared biological sample vials from Congo, including monkeypox. One allegedly told officers, “I do this all the time.”
A Frontier flight from San Juan to Chicago diverted to Miami after a passenger allegedly tried to open an exit door, moved toward the cockpit, choked an off-duty flight attendant, and broke through flex cuffs more than once. Passengers and crew finally held him with seatbelt extenders until landing.
An American Airlines regional jet from Nashville to Washington National was met by hazmat crews after a so-called service dog made such a mess in the cabin that passengers became sick. Genuine service animals can have accidents, but this is exactly why travelers are fed up with fake service-animal paperwork: a trained working dog is not supposed to turn a cramped regional jet into a biohazard.
Years after the “Racist Burger King” passenger made the airplane crown infamous, the crown has returned to a plane with a very different energy. This time, a Black passenger sits calmly in the window seat wearing a similar gold crown — subverting the meme and taking back the symbol.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
