A flight attendant bumped the passenger’s wife during boarding. She was “in floods of tears” and told the crewmember he was a “bad man.” She was removed – and he stayed on the aircraft without her, but called out the flight attendant “you are a really nasty person” and is shocked that he was then booted as well. They were out of pocket $624 to get home and the airline is telling them to pound sand.
The one thing I value most from Executive Platinum is – I suppose – not something that many flyers factor when making their decision. As often as I’ve had challenges getting where I’m going with American, the ability to put backup flights in a reservation during irregular operations has made a huge difference getting me to my destination close to as-planned.
Delta Air Lines doesn’t even upgrade their ‘secret’ 360 members very much anymore. Good luck if you’re a Diamond Medallion.
Going forward Artificial Intelligence and ‘personalized pricing’ that Delta says they are working on to present a specific price based on what they know about a customer will make sure they sell every seat – and not have to give out elite upgrades.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Justice Department has halted the DEA’s airport searches after a report revealed over $3.2 billion in cash was seized from passengers without charges over a decade, citing abuses, improper targeting, and likely constitutional rights violations.
United Airlines flight attendants fired their negotiating team after years of stalled contract talks, underscoring a failed union strategy that delayed demands and weakened their leverage as the chance to strike diminishes under shifting political conditions.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A long-time reader shared their experience flying Delta this past weekend from Dallas to Detroit. They’re a Diamond Medallion member, and they were flying on a paid first class ticket. When they boarded the narrowbody jet, they discovered that their seat had no tray table. It was missing, “so I can’t eat, drink or do work with my computer.”
Bilt Rewards has a new program that rewards you with 1 point per $2 spent on the purchase price of a home, for working with a real estate agent they refer you to.
This is all wrapped with first-time homebuying tools like mortgage, down payment, property tax and insurance cost calculators that help educate members. Their tool integrates the affordability calculators with real estate search.
A United Airlines passenger, reportedly on a flight from Austin to Los Angeles, had a meltdown the likes of which I hadn’t seen before. He attacked his own seat on the Airbus A320.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
