Nashville airport is quickly turning into a lounge battleground. Southwest has a lounge in the pipeline, American is nearly tripling its Admirals Club, Delta already expanded its Sky Club — and now airport documents show a massive 20,600-square-foot credit card lounge moving forward, with Amex, Chase and others already interested.
KLM’s most memorable business class perk is not a seat, lounge or amenity kit. It is a tiny Delft house filled with Dutch gin — a collectible passengers obsess over — and now the airline is marking 80 years of New York service with a limited-edition New York version and a Delft House pop-up in Manhattan.
Airline pillows may have spent time as footrests before being offered for your face. Plus: Southwest sells another window seat without a window, Amtrak gets baby changing tables only after Congress steps in, and one passenger found a way to sleep through meal service without missing the chicken.
There is nothing inherently wrong with Sean Duffy filming a patriotic family road-trip show. The problem is the money: a pitch deck sought up to $1 million from sponsors including companies regulated by the Department of Transportation.
The man killed when a Frontier Airlines jet hit him on a Denver runway had 20 prior arrests, including attempted murder, and had been arrested again just one month before scaling an airport fence and walking into the path of the aircraft. Authorities have ruled the death a suicide,
Delta had a chance to move to Starlink, the inflight wifi system United is racing to install across its fleet. But an early SpaceX investor says the deal fell apart because Delta wanted Starlink behind its own branded portal — and now United may have the better passenger experience for years.
The man struck by a Frontier Airlines jet during takeoff in Denver has now been identified, and authorities say his death was suicide. He had climbed an 8-foot perimeter fence, crossed into a remote airfield area, and reached the active runway within about two minutes — a rare but not unprecedented form of suicide by aircraft.
Citi launched a new premium credit card into an already crowded market — and it’s getting a lot of attention. Between a 75,000-point bonus, transferable points including American Airlines, and credits that can be used twice in the first year, the value can easily exceed the card’s annual fee.
United flight attendants have finally ratified a new contract after 5.5 years without a raise, with 82% voting yes. The deal brings major wage increases, a $740 million lump-sum payout, boarding pay, and top hourly rates scheduled to exceed $100 — but Delta may still set the real compensation benchmark if profits keep flowing.
Humanoid robots are now getting their own airline seats, and the rules are not ready. Southwest crews delayed one flight over a passenger’s 75-pound robot. On another crew had to figure out whether it was a passenger, baggage, or a lithium-battery problem. Robots are starting to enter ordinary travel faster than airline rules can keep up.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
