Even with Delta’s CrowdStrike meltdown in July, it still had better on-time arrivals performance for the month than American. The latter was certainly more impacted by weather, but the results are still striking.
Qantas CEO Alan Joyce had to symbolically take the fall for the tragic decline in reputation and treatment of customers during and coming out of the pandemic. He was retiring anyway so he resigned two months early. This had basically no effect on him or on the airline, but was played as though he was paying a price, and that this was a moment to turn the airline around.
Now the board has ‘cut his pay’ and has ‘done so retroactively’. But it’s just a smokescreen to continue the government protection racket that dragged down the Qantas experience in the first place.
Bank of America across from Amazon’s “HQ2” in Arlington, Virginia was robbed on Monday morning. The getaway plan was unique.
When I’m traveling I almost always try to predict whether my flight will be delayed. That can give me an hours-long head start in getting re-routed, rather than stuck at the airport. I’ll have access to more flight choices, especially if I can leave earlier. And I won’t be fighting with as many passengers over a limited number of seats, since I’ll be ahead of them in grabbing what’s available – and with full planes, that’s often very little.
A Frontier Airlines passenger on July 19th’s flight 4401 from Las Vegas to San Francisco was accused of trafficking their own 9 year old daughter. A flight attendant raised the concern, told the captain, who had law enforcement waiting for the flight on arrival.
On August 4, Korean Air flight 197 from Seoul to Ulaanbaatar encountered severe turbulence injuring 14 passengers and crew about one hour after departure from Incheon Airport, while flying near Tianjin Airport in China at an altitude of 34,100 feet.
The turbulence struck suddenly during the meal service, causing trays and unsecured items to be thrown about the cabin. Passengers described the scene as chaotic, and a passenger hit their head on the ceiling before falling into the aisle.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Delta Air Lines passenger left their seat in a shocking state after a flight on Monday. There was food waste, brown smears, a ripped up safety card – and something that looks like a tiny version of the flag of Bolivia left in and around the seat. The passenger just got up and left at the end of the flight, blissfully unaware of their own chaos like Mr. Bean.
The mainstay of the Emirates fleet is the Boeing 777, and business class for years wasn’t even fully flat let alone offering direct aisle access.
Delta’s outsourced Sky magazine laid off all its staff at the start of the pandemic. American, which outsourced American Way starting with US Airways management’s takeover in 2015, followed suit a year later despite The Onion once suggesting that the airline stop flying passengers to focus on its core magazine business.
And now United Airlines has followed suit axing its Hemispheres magazine from seatback pockets.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
