United CEO Scott Kirby is pitching a U.S. airline “trade deficit” in Washington even as he suggests he may finally act on United’s long-deferred Airbus A350 order.
Airlines
Category Archives for Airlines.
American And Delta Pilots Grounded After Posting Online Celebrations Of Charlie Kirk’s Assassination
Taking a pilot out of the cockpit when there’s any question over their fitness to fly just makes sense. ‘Prove me wrong.’
“A Fare Just For You”: How Delta’s AI ‘Super Analyst’ Now Sets Your Ticket Prices
Delta is already letting an AI “Super Analyst” set ticket prices in real time, and this explainer breaks down how it works today versus where the technology is headed.
DOT Report: Delta Bumped Zero—American Was Worst On Cancellations, Bags, Complaints, And Denied Boardings
The latest DOT Air Travel Consumer Report shows Delta avoided bumping passengers entirely, while American led the industry in cancellations, mishandled bags, denied boardings, and passenger complaints.
More Than $650: Delta Thinks Flyers Will Pay Up For Its Amex—And Is Rebuilding SkyMiles Cards To Make It Happen
Delta says demand for premium credit cards is driving growth, with plans for a new card above the $650 Reserve and updates to SkyMiles cards across the lineup.
British Airways Tried To Ban Coffee And Water For Flight Attendants—The Policy Collapsed In Days
Mere days after British Airways banned flight crews from drinking coffee or soda in front of customers – and told them that even water had to be consumed ‘discretely’ – they’ve been forced to roll back this policy.
Everyone Obsesses Over Business Class—Delta President Admits Coach Matters Most, And American Airlines Doesn’t Get It
The coach experience matters as much as business class for an airline – even (and especially) an airline that wants to maximize its premium revenue.
Becoming a premium carrier is a decade-long process. It stretches across the entire product offering, not just premium products. It takes investment and it takes a huge change in culture and mindset. It’s a journey not just for the airline, but for customers as well – who build their perception of the airline through the lens of experience in the back of the plane before considering whether to graduate to more expensive offerings.
‘Pay $86 To Move Rows?’ United Flight Attendant Orders Passengers To Stay Packed In Back Of Half-Empty Plane
Changing to an open seat nobody else is using can’t be stealing because the airline hasn’t given up anything, and claiming it harms other passengers isn’t right either because other passengers still got exactly what they paid for.
‘I’m Embarrassed To Work Here’: American Airlines Flight Attendant Seeks Advice On Jumping To United Or Delta
An American Airlines flight attendant is looking for advice on leaving, because they are embarrassed to work for the company. They aren’t proud of the product they are forced to deliver, and they feel ashamed telling people what their job is. So they are considering trying to get hired on at United or Delta instead – because they “want to have PRIDE” in their career.
‘Emotionally Bruise American’: Delta’s Plan To Fly Austin–Miami Leaks
Delta is preparing to launch Austin–Miami service as part of its massive expansion in Central Texas, a move insiders say is designed to “emotionally bruise” American Airlines.