Category Archives for Airlines.
A reader was refused check-in by Frontier Airlines in Raleigh when they were trying to fly to Boston. They report showing up at the airport counter 50 minutes prior to departure, thinking that’s plenty since they have CLEAR for security and didn’t expect more than 5 minutes to the gate.
The CEO of Frontier Airlines, Barry Biffle, decided to record a video about the airline’s financial prospects for employees. So he went to the lavatory on his flight, sat down and hit record.
The United Airlines flight attendants union sent out a message to cabin crew telling them not to reject a contract that gets sent to them under the theory that it’s always best to turn down the best deal. This suggests to me that the believe a contract is close. United’s flight attendants haven’t had a raise in over five years.
United Airlines is telling flight attendants to stop leaving passengers behind on empty planes. Customers fall asleep in their seats, everyone gets off the plane – and flight attendants have just been leaving them there.
American Airlines is rolling out a new afternoon tea service in all cabins on flights from London and Paris to the United States. This is a test and it’s not yet clear when it will end, but looks promising.
A United airlines flight attendant has sparked significant backlash after sharing a Paris layover story online. She and her fellow crewmembers left a junior flight attendant behind at Charles de Gaulle Airport. Rather than feeling bad about this, she criticized the colleague for being “cheap” and bringing her own food which caused them to separate.
American says flights go on sale Monday, but the first flight is actually already loaded for sale. Basic economy is $115, while standard economy is $160 and domestic first (business) class is $662 one-way.
This new commitment to an expanded terminal F signals real planned growth in Dallas for American, and planned widebody and international growth as well. I had been quite negative on the project, but I think this plan turns me around and gets me a bit excited about growth opportunities.
JetBlue and United Airlines are working to form a partnership. JetBlue’s pilots are coming out swinging against it. They say their contract forbids it, while the airline says they know what the contract says and have no plans to violate it.
This is a big win because while the airline won’t rate among the world’s best business classes, it opens up a new way to reach numerous destinations on points where there aren’t already larges swaths of members competing for the seats.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
