Category Archives for Airlines.
United says the agent was trying to be helpful, and looked up the phone number themselves on the internet rather than through United’s internal systems.
Delta Air Lines just announced three new destinations Austin – Denver, Columbus, and Kansas City – as well as increased frequencies to San Francisco and Indianapolis.
Nearly one hundred babies have been born on planes since the dawn of commercial aviation. Some airlines provide a lifetime of free travel to babies born onboard.
United Airlines is revamping economy class meal service on transatlantic flights starting next month, swapping out the usual pretzel or breadstick starter for a fresh packaged appetizer.
Southwest Airlines demanded that a passenger check one of their bags, because carrying a photo in their hand put them over their carry-on allowance. This gate agent would not allow a carry-on, personal item, and a picture “that was a 8×10 peice of paper basically.”
A Delta Airlines Boeing 737-800 flew from Orlando to Austin on Tuesday with a partially broken, dislodged piece of the wing. Despite the dislodged outboard left flap, flight 1893 landed safely. Here’s video of the broken piece, inflight and as the aircraft landed
British Airways is with daily service and increasing Miami to double daily. They announced their exit from DFW a year ago, along with dropping its second Miami flight.
It wasn’t just United, Delta is being sued also for selling seats next to the fuselage, marketed as window seats, but with no cutout to see outside.
SWISS is introducing two distinct, fully enclosed First Class suites – rolling out first on the Boston – Zurich route at the start of 2026, and already bookable.
Delta is running a “Route Race” where they say they’re letting SkyMiles members and their employees vote on one European island that will be added as a summer 2026 destination.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
