Category Archives for General.
American Airlines wants to bring commercial flights back to Naples, Florida — a wealthy, convenient Gulf Coast airport that locals have spent years fighting, and even tried to move. The plan is for Charlotte service starting this winter, but the real story is whether one of Florida’s most contested small airports is finally opening the door to airline service again.
California couldn’t build high-speed rail, so now officials are studying 140 mph buses. Plus: MrBeast says he only books flights with Starlink, Southwest passengers complain about forced bag checks, and a woman says the wrong soap triggered TSA explosives screening.
Delta’s CEO says AI lacks soul and warmth — while his airline uses AI to help price tickets. Plus: Air Force One’s China-trip meal gets roasted, American tells a passenger stuck in the lav to try knocking, and TSA’s SFO screening contract fight heads to court.
Airline pillows may have spent time as footrests before being offered for your face. Plus: Southwest sells another window seat without a window, Amtrak gets baby changing tables only after Congress steps in, and one passenger found a way to sleep through meal service without missing the chicken.
American Airlines flight attendants who perform best at onboard credit card pitches got rewarded with a Florida getaway. Plus: Delta and Amex describe their card partnership as “one P&L,” hotels turn Mother’s Day into a housekeeping excuse, and InKind moves from flat 20% back to dynamic rewards.
Pool chair towel hogs are no longer just a resort annoyance. After a German tourist won a refund because guests monopolized loungers with towels, resorts across Europe are scrambling to enforce chair rules before missing loungers become a legal and financial problem.
A flight attendants union wants airlines to screen passengers for hantavirus symptoms, provide masks, and keep some travelers from boarding. Plus: Amsterdam bans airline ads while Europe’s air traffic system burns extra fuel, Southwest points keep losing value, and Capital One faces rewards litigation.
Transportation Secretary Sean Duffy’s family road-trip reality show is pitched as a patriotic YouTube series for America’s 250th birthday. The problem is who helped fund it: companies including United, Boeing and Toyota — all with major business before the Department of Transportation and FAA.
Airport food prices are frequently supposed to be capped at what you’d pay elsewhere, but investigators found Starbucks charging 54% more than a nearby location. Plus: ICE raids a Disney cruise ship, Southwest sells a window seat without a window, and a Spirit lawsuit turns tragic.
GHA Discovery now lets you earn hotel elite status without staying a single night. The program’s new Blacklane partnership awards status and credits based on chauffeur rides — up to Titanium after 11 rides — and the benefits can stack with Blacklane rebates, vouchers and Citi Strata Elite’s $200 annual Blacklane credit.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
