Tag Archives for food.
ConciergeKey is American’s revenue-based top level, given to very high revenue customers and those who influence significant business for the airline.
They got priority for upgrades and other waitlists and have myriad other benefits including use of the airline’s business class Flagship lounges when flying domestically and now are being given tokens to visit American’s exclusive Flagship First Dining, too.
I’ve been a critic of American Airlines domestic first class meals, though I’ve had multiple people tell me that the current chicken meatballs aren’t bad and the short rib is better than some of the other choices.
American Airlines lets you pre-select your meal up to 24 hours prior to departure. That’s not like Singapore Airlines where you get a wide variety of choices. Instead you’re mostly just choosing from among the options that would be available onboard. But…
Does it need to be said that taking crumbled pieces of the cold salmon they serve with lettuce at lunch and putting it on a plate with a bagel is not a “bagel and lox”..?
An airline with hubs in New York, Philadelphia, Miami, and Los Angeles should know what lox is. American, your lox on Friday was an affront to all that is good and Jewish.
Priority Pass is a card that gets you into lounges around the world. You don’t have to belong to an individual lounge program, this program works to have lounges in most of the places you go.
They’ve added restaurants in some airports instead of lounges in order to expand their footprint. Your Priority Pass card gets you a $28 food and beverage credit (plus $28 per guest, where applicable).
American Airlines is making a move that should better align themselves with joint venture partner Japan Airlines on flights from Tokyo to the U.S. and with hoped-for joint venture partner Qantas on flights between Australia and New Zealand and the U.S.
They’ve collaborated with chefs for each of those markets with new menus live today.
American Airlines was the first US airline to let first class passengers pre-select their meals, having rolled it out in fall 2012.
Now American has rolled out pre-orders to coach on a test basis.
Years ago there was a story about former American Airlines CEO Bob Crandall having olives removed from first class salads, saving $40,000 a year. Small savings add up across all an airline’s flights and passengers. So carriers are often very careful about their pennies in catering.
In the spring of 2001 United replaced steak at lunch with gourmet cheeseburgers. Today’s inflight burgers on domestic airlines are much smaller and I find with lower quality meal. They keep figuring out ways to push the savings envelope farther.
In September 2014 American and legacy US Airways harmonized their catering — and the results were not good. American took the overwhelming feedback of customers — and from embarrassed crew — to heart and introduced better meals in August 2015.
American ostensibly introduces all new meal service each year. We got a new set of meals in November 2016, and last month they began to rotate new dishes in as they overhaul the domestic first class menu.
Some Flyertalkers are reporting that United’s buy-on-board snack boxes are frequently expired. Bought a minimeal yesterday DEN-BWI and noticed the salami (or whatever it is) was dated use by 1/4 – 4 days past due. I ate it anyway Its 24 hours later and so far so good So I looked on the box itself and faintly impressed on the bottom is a date which said 12/16! …which I presume is the packing date… Im not one to complain so I didn’t but you may want to check those dates before you pop it open. Surprising for coming out of a hub… they must have quite a backlog of those meals! A flight attendant suggests exchanging expired meat for fresh meat: We’ve had quite a few snackboxes with outdated items lately. We are happy to…
A friend asked me today whether I knew about iDine. Of course, I know all about it — it’s great. Here’s how it works. It’s free. You sign up. You go to restaurants. You earn 10 miles for each dollar that you spend at restaurants that are on their list — including miles for tax and tip. You can choose to earn miles on Alaska, American, America West, Continental, Delta, Northwest, United, or USAirways. The whole system is automatic. You register your credit card, and the points post automatically when you pay your bill with that card. The only limitation is that you are generally only able to earn miles at a particular restaurant once per month. However, there’s a way around this constraint… a glitch in their system. Just sign up different credit cards…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
