View from the Wing Archives.
United Airlines confirms its new Airbus A321XLRs will use blocked middle seats in coach so the planes can fly with fewer Flight Attendants. The move copies European-style business class seating and could turn two otherwise unusable middle seats into a paid extra space product.
United may block middle seats on new Airbus jets so the planes can be certified with fewer flight attendants. The move could create a European-style premium economy row, but the real payoff may be cutting crew costs.
United says there’s room for only two premium airlines, but one passenger says he spent a flight getting soaked by cabin condensation and handed paper towels. Also: an American Airlines jet had lavatory liquid running down the aisle, JFK Terminal 8 gets a refresh with broken outlets, and a sniffer dog finds 100 Thai 7-Eleven sandwiches in a passenger’s bag.
Air Canada has finally pulled back the curtain on brand new cabins for its Boeing 787-10 and Airbus A321XLR, and business class seats and new cabins are only part of the story. The airline’s COO filled in what the launch materials do not: why Air Canada obsessed over design details, how it is thinking about door certification and retrofit plans, and where these cabins fit into a bigger fleet and product strategy.
Senators are warning that using a VPN could do the opposite of what many travelers expect — obscuring your location enough that intelligence agencies may treat your traffic as foreign and sweep it into domestic surveillance. Also Omni scoops up $200 million of Greenbrier debt, Frontier’s chairman explains the CEO ouster and JetBlue’s future, and one United flight attendant offers an unusually honest answer about a checked bag.
American’s long-haul schedule plans for next winter show exactly what the new Airbus A321XLR is for: keeping marginal transatlantic routes viable when winter demand collapses by right-sizing capacity and leaning premium-heavy. The result is fewer widebody winter losses and more “extended season” Europe flying out of hubs like Philadelphia and JFK, as American uses the smaller jet to stretch routes that couldn’t support a 787 year-round.
An American passenger watched a kid lick the seatback screen in front of him—and the airline’s removal of the last domestic seatback screens suddenly doesn’t feels so bad. Plus a groom dressed as Nicolás Maduro gets “kidnapped” through an Argentina airport and Airbnb’s refund fine print for Dubai turns into a dark joke.
American’s new Airbus A321XLR enters service this week on JFK–Los Angeles, bringing its new premium-heavy cabin to the airline’s flagship transcon run. An insider report says JFK–San Francisco is next, with the A321XLR expected to begin flying that route in the spring as American starts replacing the A321T on premium cross-country routes ahead of its longer-haul missions to Europe and South America.
American’s new A321XLR squeezes a surprisingly premium experience into a narrowbody: 1–1 business class suites with doors, an upgraded 2–2 premium economy cabin and seatback screens and power at every seat. I toured the aircraft at JFK before it enters service, including the galleys and rear ovens that will let American serve hot meals in coach on long, thin routes.
Southwest has outgrown its 737-only strategy and faces limits on where it can fly and how much it can grow. Analysts say Breeze Airways’ A220 fleet could be the fast-track solution — if Southwest is willing to break its Boeing habit.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
