Category Archives for General.
A passenger desperately needed to use the lavatory during a delayed flight, but an angry flight attendant repeatedly blocked access—demanding his boarding pass as ransom. Now fired, the flight attendant is suing the airline.
Rakuten’s new 100% rebate on Surfshark lets you instantly acquire highly valuable Bilt or Amex points at just 1 cent each—here’s exactly how to take advantage today.
A Delta passenger fakes a heart attack to avoid arrest, Southwest faces backlash for charging extra and delivering dirty seats, and Rio Las Vegas downgrades breakfast for elite guests.
For one day only—March 1—Bilt Rewards is offering up to a 125% bonus when transferring points to Japan Airlines Mileage Bank. Here’s exactly how I’m leveraging this unprecedented deal to turn 285,000 points into four roundtrip business-class tickets to Japan.
JFK Airport has banned curbside rideshare pickups at JetBlue’s Terminal 5, forcing travelers to lug their bags onto the AirTrain to reach rides at Howard Beach. Plus, getting charged $26 for an airport cocktail, Delta fixes crew scheduling IT, and Qantas elite status changes.
Guests at the Ritz-Carlton St. Thomas were robbed at gunpoint of $425,000 in luxury goods moments after their security guard mysteriously disappeared—raising suspicions of an inside job. Plus, Denver airport’s $14.5 million sign is malfunctioning, and a single forger caused 60,000 aircraft engine parts to have fake safety certificates.
Hyatt is demanding $20 for a single coffee pod, while MGM wants a staggering $180 for two basic cocktails in Vegas. Washington Post wants to privatize TSA. And is the first year value of Bilt Palladium orders of magnitude higher than any other card?
A Frontier Airlines passenger’s explosive onboard meltdown—complete with screaming, swearing, and dramatic confrontations—has gone viral, spotlighting once again the chaotic passenger culture the airline has become infamous for.
United Airlines flight attendants are being flagged and fired over sick leave abuse—especially when calling in sick right after vacation—and the airline’s union says the company is using advanced technology to track suspicious absences. Plus, British Airways accidentally leaked its new A380 seat map, and Corey Lewandowski reportedly broke aviation safety rules before firing a DHS pilot mid-flight.
A Marriott Bonvoy Platinum elite member sparked viral backlash after publicly demanding a guaranteed 4 p.m. late checkout at the Westin Puerto Vallarta, despite violent cartel retaliation outside the resort causing widespread flight cancellations and roadblocks. The internet quickly mocked the entitled complaint amid the dangerous situation.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
