Category Archives for Passengers.
An Air France passenger flying from Paris to Washington Dulles switched seats to a new coach middle because her seat back entertainment screen wasn’t working. She’s black, and the passenger next to her was uncomfortable with her taking the seat beside him. Air France made her move because he was uncomfortable.
Is it possible to be too trashy to fly Spirit Airlines? Is it possible to wear shorts that are too short as a passenger departing from South Florida on Spirit Airlines? Who knew.
An American Airlines passenger on a delayed flight went on an epic rant demanding a phone charger, an alcohol shot (which he says he’s not even going to drink), and a $200 refund while threatening crew and boasting about his wealth.
A Delta Air Lines passenger stretched out in their seat in the most surprising and intrusive way possible.
Crittenden burst into expletives, approached the agent while the inbound aircraft was deplaning, and swung a punch, knocking him unconscious and causing head and shoulder contusions. The agent required follow‑up dental care.
A passenger on a JetBlue flight demanded to be allowed to cut in front of other passengers getting off, identifying herself as a lawyer. Was she going to get a judge to order everyone to wait for her?
A passenger boarded their American Airlines flight and found a child sitting in their seat. He paused, double checked the row, and is ready to let the child keep the seat-provided the parent asks politely.
The victim said he flagged flight attendants, he pressed the call button, and even got up to seek help. When he returned to his seat, he says, the man approached, forehead‑to‑forehead, then grabbed his neck and began to choke him.
They planned a romatic first trip together: São Paulo to Paris. They were each paying separately. She booked business class because “comfort mattered” and “she’s always traveled that way.” He chose economy, because business was “unnecessary.” Then things unraveled.
A passenger was snooping over the shoulder of their seat opponent and noticed the text – and reported it to a flight attendant.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
