Category Archives for Passengers.
A traveler woke to find her neighbor peeling nuts and scattering the shells across the cabin floor. What followed wasn’t a safety scare—it was a lesson in just how low some passengers let standards sink at 35,000 feet.
A family turned the exit row into their own viewing spot for four hours, even after passengers paid extra for the space. Crew refused to step in.
A mischievous cat broke free from its carrier on a Delta red-eye from Las Vegas to Atlanta and headed straight for first class. Flight attendants eventually scooped up the feline “upgrade,” but not before it gave coach passengers a withering side-eye that screamed, “Enjoy your pretzels, peasants.”
On an Alaska Airlines flight, a boy screamed, hit passengers, and hurled a toy train. When a disabled veteran non-rev quietly told him to hush, the crew turned on her—publicly shaming her and putting her daughter’s career was on the line.
A $5 boarding pass fee sparked a standoff at the check-in counter. Bodycam footage shows the moment a passenger’s refusal ended with police taking him to jail.
After a harrowing 622-mile flight clinging to a jet’s landing gear, the boy was discovered alive in Delhi—only to be forced onto a return flight to Afghanistan the very same day.
A Qatar Airways passenger says a 14-hour flight in economy became a nightmare after her elderly seatmate repeatedly invaded her space, grabbed at her, and even pointed a meal knife while crew failed to intervene.
In an aircraft fire, passengers have just 90 seconds to escape—and grabbing a carry-on or stopping for a selfie could be what dooms everyone behind them. The FAA wants safety videos updated to address passenger bags but that’s unlikely to help.
A passenger has left his assigned seat and is lying on the cabin floor in the mid‑cabin exit area of what looks to me to be an Airbus A321, using a backpack as a pillow. He’s immediately in front of the exit row seats, in front of a fold‑down jumpseat. He’s unbelted.
On a Delta flight out of JFK, a passenger elbowed his larger seatmate in a fight over the armrest, told him to “join Weight Watchers,” and while the crew debated whether he was “too fat to fly,” they let the attacker stay onboard.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
