Tag Archives for air canada.
Air Canada Aeroplan is changing its award chart again on June 1, and while a few prices go down, this is unmistakably a devaluation. The biggest pain hits long-haul premium cabins, where many of the most useful business and first class partner awards will cost meaningfully more.
Air Canada has finally pulled back the curtain on brand new cabins for its Boeing 787-10 and Airbus A321XLR, and business class seats and new cabins are only part of the story. The airline’s COO filled in what the launch materials do not: why Air Canada obsessed over design details, how it is thinking about door certification and retrofit plans, and where these cabins fit into a bigger fleet and product strategy.
Air Canada’s CEO is stepping down after recording an English-only video statement about a fatal crash, which makes Canada look more ridiculous than serious. But there is an internal logic to it. Once you put the airline’s special language obligations, Quebec politics, and the government’s leverage over Air Canada in the same frame, this stops looking like random national silliness and it makes sense as a Canadian power struggle.
An Air Canada passenger was filmed urinating on the floor at the gate before a flight from Calgary to Toronto. Bystanders can be heard trying to wake him and saying they thought he was sleepwalking, making it even stranger.
Air Canada flight attendants are objecting as the airline upgrades seats and service on Rouge, its lower-cost leisure subsidiary, arguing that the product is getting too close to mainline. It is really about scope, job protection, and how far an airline can improve a lower-cost brand before it starts threatening higher-paid work.
Canadian and U.S. fighter jets were scrambled to escort two flights bound for Montreal after authorities realized one passenger was traveling under a false identity after using stolen Aeroplan points to book the trip.
An Air Canada flight out of Toronto started taxiing when passengers say they heard someone yelling from the cargo hold. The aircraft returned to the gate, the worker was freed, and the airline says no one was hurt. Now Air Canada is investigating how the doors were closed with a crew member still inside.
A video went viral after an Air Canada passenger claimed her inflight meal was six months expired, pointing to packaging labeled “05/11/2025” and “06/11/2025.” The issue: she read the dates using the U.S. month/day format instead of the day/month format used by Canada and most of the world.
Air Canada and its flight attendants union have reached a settlement to end what the government declared to be an illegal strike. Terms have not been disclosed. Flights begin resuming this evening.
A reader that has worked as an advisor to the Canadian government, who prefers to remain anonymous, shares what happens next.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
