A passenger flying American Airlines from San Juan to Miami on Monday reportedly vaped from his middle seat in row 22, “He would take hits on his vape and thought no one could see the vape smoke coming out his nose and mouth.” He was wrong – it was noticed – and another passenger on board reports that the man was detained on arrival by police.
That play was created by Alaska’s acquisition of Hawaiian Airlines, and won’t last. I spoke with Alaska’s Vice President of Loyalty, Alliances, and Sales Brett Catlin about next year’s Mileage Plan program changes, and I took the opportunity to ask about their co-brand credit card relationship going forward, now that Alaska Airlines has acquired Hawaiian.
Tensions between Nigeria and Libya have flared after Libya seemingly used air traffic control to gain an edge in the Africa Cup of Nations qualifying soccer match between the two national teams.
Nigeria’s national team was flying to Benghazi – and had its permission to land pulled at the last minute, sending them to an airport 135 miles away (that wasn’t even their diversion airport) and denying them accommodations on the ground where they were left stuck for about 19 hours. Nigeria’s Super Eagles ultimately declined to play the match.
Uber is run by the former CEO of Expedia (2005 – 2017). No wonder it’s become such a terrible experience for both riders and drivers.
The Department of Transportation has made its determination about the five new “beyond perimeter” routes that would be permitted to operated at Washington’s National airport. These are flights provided for in the FAA Reauthorization Act which are farther the airport’s current cap for most flights of 1,250 miles. The decision was made months after the agency was statutorily required to announce it.
People queue up to board. They rush the gate. They try to board long before it’s their turn, even though they’ll be fine with overhead space usually unless they’re among the last on the plane.
Airlines made this game. They can’t do simple back-to-front boarding because they sell priority boarding, sell first class, and reward customers with status.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott appears to have added a new benefit for ‘overachieving’ Ambassadors who spend at least $40,000 in a year – at least it is a benefit for 2024 spend.
Ambassadors who spend $40,000 are being invited to extend the same status to a spouse, significant other, or other member of their household.
Over the summer the FAA launched a safety audit of Southwest Airlines. This came after the airline came within feet of the water while still miles from Tampa less than a month after another of the airline’s 737s descended to just over 500 feet while still 9 miles out from the Oklahoma City airport. In April, a Southwest Airlines flight in Hawaii came within 400 feet of the Pacific Ocean. Then in June a Southwest Airlines flight took off from a closed runway Southwest has shared internally some of the issues that FAA inspectors have flagged during the Certificate Holder Evaluation Process Safety Audit. I suppose some of these are better than the pilots who spent a flight watching video feed of passengers in the lavatory? The airline declined comment since “[t]he CHEP is still…
Alaska Airlines has announced changes – nearly all improvements – to its Mileage Plan program for 2025. I spoke with Alaska’s Vice President of Loyalty, Alliances, and Sales Brett Catlin about the effort – which he calls a “phase one.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
