About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Ex-Delta CEO Richard Anderson Reveals What Made Delta Win — Old Planes, Line Maintenance, And Seat-Back Screens (Everyone Copied The Wrong Thing)

delta airplanes on tarmac
Oct 09 2025

Ex-Delta CEO Richard Anderson says the airline’s edge wasn’t new planes or perks — it was reliability. Delta mastered old jets, invested in line maintenance, and made every seat-back screen work. That discipline built a 15-year lead rivals still can’t match. Competitors have copied the wrong lessons trying to catch up.

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“Airlines Are Now Credit Cards With Wings” — Delta Admits It’s Now Choosing Routes To Chase Amex Spend

Oct 09 2025

Delta isn’t just flying passengers anymore — it’s flying for the banks. On its latest earnings call, the airline admitted it’s expanding in cities like Austin and Raleigh because those markets deliver higher American Express charge volume. Routes aren’t chosen by demand alone anymore, but by where people swipe.

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Ex-CEO Doug Parker Reveals: Miracle On The Hudson Flight Stopped An Amex Move That Could’ve Bankrupted US Airways

Oct 09 2025

When US Airways Flight 1549 went down in the Hudson River in January 2009, Captain Sully Sullenberger became a national hero for saving 155 lives. What’s never been told publicly until now, according to former CEO Doug Parker, is that the “Miracle on the Hudson” may also have saved the airline itself.

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